Frequently asked questions
WHY DO WE HAVE TO RENT A VAN? TENTing IS SO MUCH COOLER!
Right, you can camp almost anywhere in Canada wild, but you’re not all alone everywhere. Please do not underestimate the wildlife in Canada and follow the local recommaendations on the campsites! If you prefer to watch this adventure from the van, you better book with us!
WHEN CAN I REACH YOU ?
Our office hours are Monday to Friday 8:00 am - 4:00 pm (office) and Saturdays 8:00 am - 12:00 pm
WHEN CAN I PICK UP AND RETURN THE VEHICLE ?
Pick-up: Monday to Friday 10:00 am - 2:00 pm, Saturdays 10:00 am to 12:00 pm
Drop-off: Monday to Friday 8:30 am - 1:00 pm, Saturdays 8:30 am to 12:00 pm
HOW AM I GOING TO GET TO THE RENTAL STATION ?
Transfers from/to the airport hotels or hotels close to our station on Mitchell Island by taxi cost $30.
No transfers from the airport. Transfers to the airport after return of the vehicle are offered for $30.
Taxi transfers to/from the downtown core and the downtown hotels are around $40. We recommend staying at a hotel for the first night after a long-haul flight.There is no public transportation to our station in Richmond/Vancouver. The area is a heavy industrial aerea.
HOTELS CLOSE TO OUR STATION?
You can find the best deals online. You can try it for example with www.trivago.com. Note that Downtown is very expensive and you will probably find much cheaper deals between the airport and us in the Richmond area.
We offer all sizes of seats for kids. Please reserve them early.
WHEN IS A REALLY GOOD TIME TO RENT A MOTORHOME ?
The month of May is a good time for a motorhome vacation because of the nice weather. It is the best pre-season time with lower prices on campgrounds and ferries as compared to June through September. In addition to our low prices, we offer an additional special discount of 5% for the month of May. Long daylight hours and seeing wild animals add to the quality of a holiday. Camp fires are still permitted up until July, when there is a greater risk of forest fires. Campground reservations are not required at this time!
DO YOU SELL VEHICLES, TOO ?
We sell our camperized vans and motorhomes at very affordable rates, and at the same time you have the option to sell it to any body after your trip. You can always store a camper with us.
HOW CAN I RESERVE A VEHICLE ?
In order to reserve a unit, all you have to do is make a C$ 800 deposit. Final payment is due 30 days prior to departure date.
HOW OLD DO I HAVE TO BE TO DRIVE A CAMPER VAN?
In order to rent a van from Canadian Camper Vans you have to be 22 years of age or older ! ! Max. 75 years. To rent a motorhome or truck-camper the minimum age is 25 years. A valid drivers' license has to be presented before departure.
DO YOU ACCEPT CREDIT CARDS ?
We sure do! We accept CAN$; Euro-/Mastercard and Visa are always welcome.
WHERE DO WE CAMP OVERNIGHT ?
Our motorhomes are equipped and designed with modern conveniences and facilities giving you the freedom to camp wherever you desire. There are many places in Canada where no restrictions on camping apply. But the best places on a lake or river are mostly with the provincial campgrounds.
CAN I TAKE THE VEHICLE ON THE FERRY TO VANCOUVER ISLAND?
Canadian Campers are permitted on the BC Ferries. Reservations are not necessary due to the frequent hourly departures. There could be a delay on weekends.